Shipping policy
On its way to your family.
Shipping information, clearly explained. Choose delivery to your door or free self-collection for orders of RM40 and above.
Shipping at a glance
West Malaysia
Peninsular Malaysia
| Order weight | Rate (MYR) |
|---|---|
| 0–1 kg | RM6 |
| 1.01–3 kg | RM8 |
| 3.01–5 kg | RM12 |
| 5.01–7 kg | RM16 |
| 7.01–10 kg | RM21 |
| 10.01–15 kg | RM33 |
| 15.01–20 kg | RM49 |
| 20.01 kg and above | RM56 |
East Malaysia
Sabah, Sarawak & Labuan
| Order weight | Rate (MYR) |
|---|---|
| 0–1 kg | RM15 |
| 1.01–3 kg | RM35 |
| 3.01–5 kg | RM60 |
| 5.01–7 kg | RM86 |
| 7.01–10 kg | RM118 |
| 10.01–15 kg | RM169 |
| 15.01–20 kg | RM232 |
| 20.01 kg and above | RM258 |
Shipping fees are calculated by total order weight. The final delivery charge is shown at checkout.
Before your parcel arrives
Processing and delivery times
For the current processing time and an estimated delivery time to your address, please contact our team before ordering.
Tracking or delivery questions
Need help with a parcel, a delivery delay or an address question? Contact us with your order number so we can look into it.
Returning an item?
Return conditions and refund information are available on our Returns & Refunds page.