A little help, right here.

Choose your items and add them to your cart. When you are ready, go to checkout and follow the steps to complete your order. Review your items, delivery details and total before confirming payment.

Please choose from the payment options shown at checkout for your order. If you need help with a payment or want to ask about a bank transfer, contact our team before sending money.

You can request cancellation while your order is still pending. Email info@booandbub.com with the subject Request to cancel order and include your order number.

Orders that are already being shipped or have shipped cannot be cancelled under our current policy.

Our store's transaction currency is Malaysian Ringgit (MYR).

For a delivery estimate for your location or help with an existing order, contact our team. Include your order number if you have already placed an order.

Please see our self collection guide for the current order requirements, collection steps and warehouse details. Wait for our WhatsApp confirmation that your parcel is ready before travelling.

Sign in to your account to view your account details. If you need help changing personal details or an address, contact our team.

Go to the password reset page and enter the email address used for your account. Follow the reset instructions sent to your email.

Open the Rewards panel and sign in to see your points and available rewards. Our Rewards page explains how the programme works.

Read our Returns & Refunds policy for the item conditions, return address and refund process. If you are unsure about your order, contact our team.

Our current policy states that refunds are received within seven days after the returned goods have been checked and confirmed. This is not a seven-day deadline for requesting a return.

Read the full policy.